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Articles on:Self-Install
Guides for setting up equipment and activating internet service.

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  • How to install your welo WiFi 6 Gateway
    Get the best WiFi signal. Learn how to install your welo gateway and where to place it for optimal speeds. Setup now!Featured
  • How to troubleshoot welo Gateway setup and modem light patterns
    welo equipment not working on the first try? Verify your cable connections, check your gateway's lights, and follow our reset steps. Read the full guide!Featured
  • How do I activate my welo internet service?
    If you’ve received your equipment, you should have also received an email letting you know your services have been activated. Learn more here.Few readers
  • How do I move up my welo activation date?
    Want your welo internet sooner? Chat with us to move up your activation date! Self-installers can activate early, while tech visits can be rescheduled.Few readers
  • How do I set up my welo WiFi extender?
    Learn how to set up your gateway, verify your network in the Plume Home app, and position your welo WiFi extenders to build a fast mesh network.Few readers
  • How to set up my welo equipment after it arrives
    If you have your equipment in hand, you should be ready to get connected immediately. See how in this article.Few readers
  • When will I get my welo activation date?
    Curious about your start date? welo activates your service based on delivery or your tech appointment. See how we notify you when you're live.Few readers
  • What is a coaxial wall outlet?
    It's ok sometimes a visual is better than words! welo runs off the coaxial connection within your home to power our internet services. Typical outlets will look like the one below, mounted on a wall. If you can locate one you are one step closer to making sure you have everything for a successful install.Few readers

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