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Articles on:Getting Started
Learn about setting up, installing, and switching your service.

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  • Getting Started
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  • How does welo internet installation work?
    welo installation is simple! Get online in 1–3 days with a self-install kit or a technician visit. Get more information about installation here.Some readers
  • What internet speed do I need?
    Choosing an internet plan shouldn’t feel like a pop quiz. You just need a speed that fits how you live online. Figure out which speed is right for you here.Some readers
  • Will a technician install my welo equipment?
    A technician visit is only needed to install a coaxial cable. See in this article if you may be eligible for a remote activation without the need of a technician.Few readers
  • Are there activation, installation, or equipment fees with welo internet?
    Nope! At welo we don’t do random fees. Our prices are easy to understand, with everything wrapped into one simple number. Learn more here.Few readers
  • Does welo cancel my previous internet provider?
    Switching to welo? You’ll need to contact your current provider to cancel your old service. Follow our easy guide to ensure a smooth transition. Start here!Few readers
  • When to cancel your old internet service after activating welo internet
    Ready to switch to welo? Only cancel your current internet once you have your welo activation date. Chat with us if you need to confirm your start date!Few readers
  • How long does it take to get welo internet?
    Getting online with welo can take anywhere from 1 to 3 days depending if you are eligible for self install or not. Get more information here.Few readers
  • Can I keep my email address when switching internet providers?
    Don't lose your emails! Find out if your current provider allows you to keep your address after canceling and how to avoid future issues. Check our tips!Few readers
  • How to reschedule your welo technician appointment
    Life happens! If you need to move your welo install date, contact our support team via chat. Get rescheduled today!Few readers

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