> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.joinwelo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Will a technician install my welo equipment?

A technician visit is only needed to install a coaxial cable in your residence and to ensure the signal is optimal.

If you already have a functioning coaxial cable, you may be eligible for a remote activation without the need of a technician.

Wondering how to install your new equipment? Follow the instructions in your equipment box, or check out the link [__here__](https://a-us.storyblok.com/f/1020630/x/41db3a7cb6/welo-installguide.pdf), to get started setting up your gateway and extender (if applicable).


If you need further assistance or have other questions regarding installation, please contact our Support Hub. [You can do that here on the Support Hub.](#open-chat)