Articles on: FAQ

Will a technician come to install my welo equipment?

A technician visit is only needed to install a coaxial cable in your residence and to ensure the signal is optimal.


If you already have a functioning coaxial cable, you may be eligible for a remote activation without the need of a technician.


Wondering how to install your new equipment? Follow the instructions in your equipment box, or check out the link here, to get started setting up your gateway and extender (if applicable).



If you need further assistance or have other questions regarding installation, please contact our Support Hub.


Updated on: 01/19/2026