May I receive my invoices by mail?
Any welo customer can receive their monthly billing statement by paper mail upon request.
How do I request my monthly statement by paper mail?
- Contact welo Support via chat.
- Let us know you’d like to opt in to receive your monthly billing statement by paper mail.
- Confirm your mailing address.
Looking to cancel your paper statements? welo Support can help you with that too.
Will my monthly billing statement still be available online?
Always. We use e-billing for all welo customers to reduce our environmental impact and mailing costs.
You can easily find all your statements by logging into your Account Hub and going to the Billing tab.
We’ll also email you a receipt every month after your payment has been processed.
Updated on: 01/21/2026