> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.joinwelo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I’m using my own modem with welo internet, but want to switch to a welo WiFi Gateway. How do I do this?

Nice. Using a welo WiFi Gateway lets you enjoy the full welo experience, as the chef intended. Here’s how switching to welo equipment works:

**A little admin moment**
* To kick things off, hop on chat with welo support and tell us you want to start using welo equipment.
* Once your new WiFi Gateway ships out, you’ll get a confirmation email and tracking number so you can obsessively refresh the tracking page (we’ve all been there).
* When it arrives, just plug it in and follow the setup instructions in your email. Easy.

**Swap now, procrastinate later**
__Your modem will stop working with welo 24 hours after your welo equipment arrives__, so don’t sleep on the swap.

**Quick billing heads-up:** Any changes tied to your equipment swap will show up on your next billing cycle.
