> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.joinwelo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to access and manage your welo router settings

**If you’re using a personal router**

Please refer to the user guide for that particular device.

**If you have a welo gateway**

You can monitor or make changes on your network via the **Plume Home WiFi app**. If you haven't already, visit the app store on your smartphone and download the app. To log in, use the same credentials you used to sign up for welo services. 

The app's minimum requirements are iOS 15 and Android 9 and cannot be downloaded on PC. 

**Don't have a smartphone or tablet?**
No problem. Contact welo Support via chat once your gateway is connected. We’ll adjust your settings for you. [You can do that here on the Support Hub.](#open-chat).

**Looking to change your WiFi name or password?**
Check out our article “[__How do I change my WiFi name and password?__](https://joinwelo.crisp.help/en-us/article/how-to-change-your-wi-fi-name-and-password-quick-and-easy-steps-to-personalize-your-network-xp1cyj/?bust=1769025686442)”
