> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.joinwelo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I activate my welo internet service?

If you’ve received your equipment, either by mail or from a technician, you should have also received an email letting you know your services have been activated.

Please be sure you’ve received this email before plugging in your equipment.

If you can’t find the email, reach out to the welo Support team—they can let you know if your service is ready to go. [You can do that here on the Support Hub.](#open-chat)