> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.joinwelo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I keep my email address when switching internet providers?


###### It depends on the provider! Some companies have policies that allow for email addresses to be used even without a subscription to the provider. You must contact your provider to get this information.

Generally, we recommend using the email services of an independent company to avoid any dependence issues.